About Central City Hotel
Discover the story behind Kuala Lumpur's premier city hotel
Our Story
A modern 12-storey, 102-room smoke-free hotel located in the heart of Kuala Lumpur's iconic Chinatown. All rooms feature windows with city views and natural light, offering comfort for both leisure and business travellers. Surrounded by heritage attractions, shopping, and local dining, the hotel is just approximately 10 minutes' walk to Bukit Bintang, with excellent access to public transport and key city landmarks.
Awards & Recognition
Central City Hotel @ Chinatown is proudly recognised with the Traveloka Hotel Award 2025 - Outstanding Collaboration Award, a prestigious honour presented by Traveloka Malaysia. This recognition reflects our commitment to exceptional guest satisfaction and trusted industry partnerships.
Receiving this award highlights our dedication to high-quality hospitality, supported by professional service standards, modern facilities, and a strong guest-first approach.
Located in the heart of Kuala Lumpur's Chinatown, Central City Hotel continues to be recognised as a preferred choice for both leisure and business travellers, offering award-winning service excellence.
Our Journey
Concept & Planning
The vision for Central City Hotel @ Chinatown was established with a focus on creating a modern, smoke-free city hotel offering bright rooms and a prime location in the heart of Chinatown.
Soft Opening
The hotel began operations with a soft opening, welcoming early guests while refining services, facilities, and operational standards.
Renovation & Upgrades
Renovation works were carried out to enhance room interiors, public spaces, and amenities, ensuring improved comfort and a more modern guest experience.
Grand Opening
Following a comprehensive refresh, Central City Hotel @ Chinatown officially celebrated its grand opening, presenting a fully upgraded 12-storey, 102-room city hotel.
Our Core Values
Guest-First Experience
We place our guests at the center of everything we do, delivering comfort, care, and a welcoming stay in the heart of the city.
People & Hospitality
Our team is committed to genuine service, professionalism, and creating meaningful connections with every guest.
Responsible Practices
We embrace sustainable and responsible operations while maintaining a clean, comfortable, and enjoyable environment.
Quality & Growth
We continuously refine our services, facilities, and standards to meet the evolving needs of modern travelers.